Terms and Conditions

Nix Living Ltd (“NiX”).
Registered in England and Wales No.14211349
Registered Office 31 Lonsdale Road, London, NW6 6RA,
UK VAT No. 419620400 

1. About Us
This website is operated by NiX Living Ltd, a Nicola Harding Ltd Company. Our Registered office details are above, and you can contact us here: www.nicolaharding.com/pages/contact-us

2. About You
These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, trade buyers, customers, and/or contributors of content. 

By placing an order through our site, you warrant that:

• you are legally capable of entering into binding contracts 
• you are at least 18 years old 
• you are resident in either the UK or another European Union member state; and 
• you are accessing our site from the UK or another European Union member state 

Our Service is mainly focussed on UK customers, however, by arrangement we can deliver overseas - please contact our Customer Services for more information, please note delivery costs mentioned on our site are for deliveries within the UK only.  

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. 

3. Our Products
All descriptions of the Products on our site are correct at the time of publication on our site. We have a policy of continuous product development and reserve the right to amend the specification of Products without prior notice in relation to future sales. 

We try to ensure the pictures of the goods on our website are accurate. However, there may be slight variations in colour and texture between the pictures and the goods themselves due to the colour of the monitor you are using to view the site.  

The measurements of the Products are as accurate as possible but are nevertheless approximate. We offer some of our products in bespoke sizes. The final dimensions of the finished product will be within 2 cm of the requested measurements.

It is your responsibility to check that all the details on the order form are correct, including the exact specifications of the Products and delivery details. 

Finishes are applied to the exterior of our Products. Due to the nature of the materials and the artisan processes we use, finishes may vary & shade variation can occur between different batches. 

Our Products are intended solely for domestic use in the UK and we give no guarantees or undertakings in respect of the use of our Products for commercial purposes. By agreeing to these terms and conditions, you agree that we are in no way responsible for any non-domestic or commercial use of our Products and that you have no rights to cancel this purchase if you are purchasing the product in a business capacity. 

Stock availability and delivery dates provided on the website and subsequently communicated in any form are estimates and cannot be guaranteed. 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

4. Orders & Ordering
Orders shall be accepted at our sole discretion but will usually be accepted if the goods that you order are available and your credit card is authorised for the transaction. Your card will be charged automatically when you place your order. If for any reason we are unable to fulfil your order, a full refund will be given. 

When you place your order we will send you a Confirmation by email, and the contract between us becomes binding at this time. You will own the goods once they have been delivered to the address specified and when we have received cleared payment in full. Until that time then we will retain the title to the goods. We will contact you if there are any problems. 

5. Consumer rights
This section applies only to individuals who order from us. It does not apply to business or commercial customers or those individuals who purchase a product for business or commercial use. 

If you are contracting as a consumer, you may cancel a Contract at any time within 14 days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our Refunds and Returns Policy. The exception to this is if you have ordered a "Bespoke" Product (e.g. made-to-measure sofa). 

In addition, certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 

To cancel a Contract, you must inform us in writing or by email or by telephone. In addition, the Products must be in the same condition in which you received them which means, for the avoidance of doubt and without limitation, that they must be in perfect resaleable condition and undamaged in any way. You have a legal obligation to take reasonable care of the Products while they are in your possession.  

Details of this statutory right, and an explanation of how to exercise it, are provided in the Order Confirmation. This provision does not affect your statutory rights. 

6. Import duty
If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. 

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws. 

7. Our Site, Images & Copyright
You may not use our products or images for any illegal or unauthorised purpose, we own Copyright on all content on our website. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. This includes all images and copy. Sharing on Social Media is allowed when including a link back to nicolaharding.com 

8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. www.nicolaharding.com/pages/privacy-cookies-policy 

9. Our Liability
We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied. 

Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us. 

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to: 

• loss of income or revenue; 
• loss of business; 
• loss of profits or contracts; 
• loss of anticipated savings;
• loss of data; or waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise.

10. Online January Sale Terms & Conditions

1.Promotion Period
The NiX Sale will run from Monday 23rd December  2024 to Friday January 31st 2025. The Sale is only valid for purchases made within this timeframe. The Seller reserves the right to extend or cancel the Sale at any time without notice.

2.Discounts and Pricing

• All prices during the Sale are subject to change and may be discounted compared to regular prices. Discounts and offers are clearly marked on the product page.
• The discount applies only to selected products as indicated in the Sale listing and is not applicable to prior purchases.
• Prices are listed in GBP, and the final price includes any applicable taxes but may exclude shipping fees, which are calculated at checkout.

3. Returns and Exchanges

• Return Period: Items purchased during the January Sale are eligible for returns or exchanges within 28 days of when we delivered them.

4. Promotions and Vouchers

• The discount does not apply to vouchers , courses & consultations service.  

5. Product Availability

• All products in the The NiX Sale are subject to availability. If an item is out of stock after an order is placed, the Seller will notify the buyer, and the buyer may choose to cancel or modify the order.
• The Seller reserves the right to limit the quantity of certain items purchased.