All of our fabrics are designed to be mixed and matched so you can easily layer cushions of different shapes, sizes, colours and patterns until you find the perfect blend.

Delivery

UK Delivery is FREE of charge for this item, and it will be sent via our Standard Method, which is with DHL and usually takes 1-3 days to reach you, if the item is in stock.  If the item is not in stock, the delivery timeframe is shown at the top of the product page under the product name.​

​DHL delivers Monday to Friday between 7.00am and 7.00pm and a tracking number will be provided via email once your order has been collected. If you provided your mobile number, DHL will send you a link for parcel tracking and delivery information direct to your phone. They send you an estimated one-hour delivery window and the opportunity to switch to another day if day offered is not convenient.​

If you are located in the United States and wish to purchase our products, you can do so through our international partner, Brooks Thomas. Please visit the Brooks Thomas website for more details.

​Visit our Delivery & Returns page for more information.

Returns

We have a no-quibbles returns policy, and we’ll happily take back most pieces within 28 days of when we delivered them, as long as they are in their original packaging (unless we took this away for you) and without any signs of use.​

To return an item, please follow the instructions on our Delivery & Returns page.

Our cushions are handmade in the UK. The fabrics we use to produce the cushions are woven on traditional looms and the presence of knots, slubs, flaws and imperfections are a natural characteristic of woven textiles. 

We celebrate the unique element of every single product we sell and the craftsmanship that goes into them. These imperfections are not considered defects, and we believe they can actually add to the fabric's natural character.

95% feather, 5% down responsibly sourced Scandinavian cushion Pad

To keep your NiX product in the best possible condition, we recommend all fabrics should be dry-cleaned by an upholstery and curtain fabric specialist.

Spot cleaning and the use of proprietary products are not recommended.

To prolong the life of covers further and reduce the need for cleaning, we suggest that you regularly vacuum and turn your cushions.