Rectangle Lollop Cushion in Intelligent Velvet, Black Onyx

All of our fabrics are designed to be mixed and matched so you can easily layer cushions of different shapes, sizes, colours and patterns until you find the perfect blend.

Delivery

UK Delivery is FREE of charge for this item, and it will be sent via our Standard Method, which is with DHL and usually takes 1-3 days to reach you, if the item is in stock.  If the item is not in stock, the delivery timeframe is shown at the top of the product page under the product name.​

​DHL delivers Monday to Friday between 7.00am and 7.00pm and a tracking number will be provided via email once your order has been collected. If you provided your mobile number, DHL will send you a link for parcel tracking and delivery information direct to your phone. They send you an estimated one-hour delivery window and the opportunity to switch to another day if day offered is not convenient.​

International Orders​

If you are located outside of the UK and wish to purchase our products, we can ship internationally. Before placing your order reach out to our Customer Service team for a quote on +44(0)330 058 1551 or email us with your order request, and we will do the rest. International deliveries will be given extra packaging, and crated or palletised for protection when necessary. Please allow a few working days for us to process your request.

If you are located in the United States and wish to purchase our products, you can do so through our international partner, Brooks Thomas. Please visit the Brooks Thomas website for more details.

​Visit our Delivery & Returns page for more information.

Returns

We have a no-quibbles returns policy, and we’ll happily take back most pieces within 28 days of when we delivered them, as long as they are in their original packaging (unless we took this away for you) and without any signs of use.​

Made to Order (MTO) pieces are made specifically to your exact requirements.  They can be returned to us, but we do charge a restocking fee that is 25% of the original price of the piece.

For upholstered pieces that have been made with your own fabric, we are sadly unable to offer a refund.

To return an item, please follow the instructions on our Delivery & Returns page.

Our cushions are handmade in the UK. The velvet fabrics we use to make our cushions are woven with 60% recycled polyester in the pile, removing ten large plastic bottles from the environment for every metre woven.  

Our sustainable velvet cushions are soft, luxurious and don’t harm the environment.

95% feather, 5% down responsibly sourced Scandinavian cushion Pad

To keep your NiX product in the best possible condition, we recommend all fabrics should be dry-cleaned by an upholstery and curtain fabric specialist.

Spot cleaning and the use of proprietary products are not recommended.

To prolong the life of covers further and reduce the need for cleaning, we suggest that you regularly vacuum and turn your cushions.